Responsible Business – Rebuilding Trust and Creating Value Over the last few decades, there's been a steady erosion of public trust in government and business institutions. In recent years, some of the biggest names in business have faced criticism, fines and, in some cases, even worse. While public trust in governments and business is weak, there is an even greater “trust gap” in the leadership of these institutions. People do not trust leaders to solve major issues, make ethical decisions or tell the truth. The basic question facing us is – how do we restore trust and develop business that creates value? Rebuilding trust in business takes time, discipline and an authentic effort. It takes recognizing the immediate and long term impacts of one’s actions and striving to creating value for all stakeholders. The challenge in restoring trust and creating value in business is often not the lack of will or discipline or even effort – but, rather, it is the “how.” In this dialog, we hope to discuss some of the “how.”
Prior to joining AccountAbility, Mr. Misser was Global Managing Partner of the Sustainability Advisory Business at PricewaterhouseCoopers (PwC). Before that, he was Global Strategy Leader for PwC’s Assurance and Business Advisory Services -- the firm’s accounting, risk management, and consulting operation. He also served as the New York Metro leader for the Governance, Risk and Compliance practice. During his career, Mr. Misser has been a strategic advisor to CEOs and senior executives at Fortune 500 companies and governments.
Previously, Mr. Misser worked in industry in Operations and Advanced Manufacturing with Mars, Inc. and Honeywell. He holds an M.S. in Management from the MIT/Sloan School of Management with a concentration in International Business and Technology. He also has an M.S. in Industrial Engineering from Lehigh University and a B.S. in Mechanical Engineering from M.S. University. Mr. Misser served on the advisory board of E-Business at MIT/Sloan and the advisory board for Innovation and Corporate Responsibility at MIT/Sloan. In addition, he has served as an advisor on the strategy and consulting track at the MIT Sloan School of Management. Mr. Misser currently serves on the advisory board of Industrial and Systems Engineering at Lehigh University.
He is also a member of the Council on Foreign Relations and is often quoted in media such as Fortune, Financial Times, The Economist, New York Times, New York Stock Exchange Quarterly, Forbes, Dow Jones Interactive, Global Finance and Internal Auditor’s Magazine.